Initiate a request for exchange
Fill in the details in the form below. Receive a callback from our partners within 3 business hours.
Share images of your used furniture. Agree upon the price over the phone. Get free doorstep pickup within two days.
Receive FL Vouchers
Your FL voucher will be mailed to you within 24 hours of pickup. It includes an extra 25% in value, as a gift from us.
How ‘used’ can my used product be?
The furniture exchange offer is provided by our partners. They will evaluate your product before your exchange is processed. Please ensure that you share all details of the used product including any damage or wear and tear information, so they can validate the same at the time of inspection.
Can I exchange any used furniture?
The furniture exchange offer is valid on most used furniture. However, the final decision will depend on our partners, after evaluation/inspection of the condition of the product.
How can I use my exchange voucher?
Once you’re done choosing your products, simply enter your voucher code right above the ‘Check Out’ button on the Cart page.
When will my exchange voucher expire?
Your exchange voucher is valid for 1 year from the date you received your voucher.
Can I return my exchange voucher for cash?These vouchers are of no value in cash or credit. They can only be used to buy new furniture on furnilush.com.
Why Exchange Your Furniture At FurniLush?
If you’ve been eyeing that exquisite new bed or dining table for ages, don’t put it off any longer. We’ve got just the thing for you. Urban Ladder makes bed exchange, dining table exchange, and sofa set exchange super simple. Here’s why you should exchange your furniture at Urban Ladder:
- A pocket-friendly makeover: When you feel the need for a change, a makeover just got so much more wallet-friendly. You don’t really need to wait for something to be worn out.
- 25% more value for your products: Furniture exchange on Urban Ladder adds 25% more value to your old products, over and above the price agreed you would otherwise get from our exchange partners. For e.g. if the exchange price you would otherwise get from Zefo is Rs 400, you will receive UL vouchers for Rs.500, including the 25% extra value.
- It’s hassle-free: Once you’ve agreed on exchange price, your furniture will be picked up from your doorstep, and you will receive your UL vouchers.
- Free pickup and delivery: The old furniture will be picked up, and the new piece delivered to you (after you have made a selection) at no additional cost.